All of Crisis Aid's donors, volunteers, helpers, and supporters are treated with the utmost respect. We believe that we are merely a stepping stone to ensure that your donations reach the world's poor and needy. You are the driving force behind this charity endeavour. As a result, we serve the public and are conscious of our responsibilities. We will, nonetheless, make mistakes, despite our best efforts, because that is human nature. We need your assistance, advice, and assistance in correcting them so that we can provide a better service to everyone.
To register your concerns or complaints, please email us at [email protected].
If you file a complaint within one month of the incident, we will make every effort to respond and provide you with a response within 14 days. If the situation necessitates additional time, we will notify you in writing. Within 30 days, we aim to resolve all grievances and conflicts.