In loving memory of Imran Sultan

£845 of £1,750 raised

Inna Illahi Wa Inna Illayhi Raji’oon. (Verily we belong to Allah, and verily to him do we return.) We would like to raise money for Sadaqah Jariyah for our dear brother Imran Sultan who has departed from this temporary world on Sunday 18th July 2021 and returned back to his Lord and Creator during these blessed days of Dhul-Hijjah.

Inshallah Imran is granted the highest rank of Jannat ul Firdous and Allah swt grants him with shifa.

Please keep Imran’s family in your duas.

Thank you in advance for the support and duas during this difficult time.

O Allah, forgive him and have mercy on him and give him strength and pardon him.

Be generous to him and cause his entrance to be wide and wash him with water and snow and hail.

Cleanse him of his transgressions as white cloth is cleansed of stains.

Give him an abode better than his home, and a family better than his family and a wife better than his wife. Take him into Paradise and protect him from the punishment of the grave [and from the punishment of Hell-fire]. Ameen.

We Will Miss You Imran x

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Terms

Terms and Conditions

Please read these terms and conditions carefully before using this or any other Crisis Aid website or placing an order with us for any appeal we promote. If you are under 18, be sure to get a parent or guardian to read through these terms and to discuss them with you.

These terms apply to the entire contents of our websites and to any correspondence by email between you and us. Our privacy statement also forms part of these terms and should be read in addition.

General provisions

These apply when you visit or use one of our websites including when you donate to an appeal, project or campaign from one of our websites.

Changes

We may change these terms at any time, in which case the amended terms will be posted on our websites. They will apply from the date we post them, except for any donation that we have already accepted from you before the new terms are posted which will continue to be subject to the terms in force when your order was accepted. Please check these terms on each occasion that you use our websites. If you continue to use our sites you will be bound by the latest terms.

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Website content and user-added content

If you have a complaint about any content on any of our websites please notify us immediately by emailing us at [email protected] with the following information:

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Any document is printed and copied entirely and is not used in a derogatory or misleading context.
The material is not used in a manner, which may damage our reputation or otherwise be harmful to us or impair our ability to achieve our charitable objects.
No other use of material in our websites may be made without first obtaining our written permission. In particular, you must not do the following unless you have first obtained our written permission:
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The photographic, text and other graphic images within any products or publications supplied to you are copyright works and none of them may be copied, reproduced, licensed or otherwise exploited.
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While we endeavour to ensure that the information on our websites is correct, we do not warrant the accuracy and completeness of that information. The material on our websites may be out of date, and we make no commitment to update such material. We may make changes to the material on our websites, or to the appeals and prices described in them, at any time without notice.

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We take every reasonable care to ensure that all donations are conducted via a secure link. However, the security of information and payments transmitted via the internet cannot be guaranteed and as we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide.

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Wearing any garments bearing the Crisis Aid logo does not permit any person to collect any item of donation or monitory donation on behalf of Crisis Aid. Crisis Aid does not take responsibility for any person’s actions whilst wearing any garments bearing the Crisis Aid logo. Any persons who is working for Crisis Aid in any capacity or collects any items of donations or money on behalf of Crisis Aid will have an ID card. Please ask for ID before handing over any items of donations. You can also contact us on the numbers provided on the ID cards to verify.

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We do not limit in any way our liability by law for fraud or death or personal injury caused by our negligence or breach of statutory duty or any other liability which cannot be excluded or limited under applicable law.

We will not be liable for any loss or damage caused by us or our employees or agents in circumstances where:

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Our sites may contain links to third party websites. Such links are provided for your convenience only. We do not necessarily control such websites and are not responsible for their contents. The mere inclusion of such links does not imply any endorsement of the material on those websites or any association with their operators. If you decide to access any of the third party websites linked to or from our websites, you do so entirely at your own risk. We cannot guarantee that these links will work all the time and we have no control over the availability of the linked pages.

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At any time and at our complete discretion we reserve the right to withdraw the permission to make website links to our sites.

If any provisions of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any country which apply to these terms, then so far as these terms apply within that country in which those provisions are illegal, invalid or unenforceable those provisions shall be severed and deleted from these terms and the remaining provisions of these terms shall survive, remain in full force and effect and continue to be binding and enforceable.

If you breach these terms and we take no action, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Terms.

Events beyond our control

We will not be liable to you for any delay in delivering any services or for breach of our obligations, if the delay or breach is due to acts of God, civil commotion, riots, malicious damage, floods, drought, fire, legislation, failure of isp or telecommunications provider or any other cause beyond our reasonable control. This does not affect your statutory rights.

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These terms, use of our sites and the supply of services by us are governed by and to be interpreted in accordance with English law. In the event of any dispute arising in relation to these terms, use of our sites or in relation to the supply of any services by us the English courts will have jurisdiction over the dispute. These terms and our websites are provided in the English language only.

Donations

All donations for appeals are subject to availability and we reserve the right to refuse to supply to any individual or company.

Your submission of a donation represents an offer to purchase the appeal indicated by you and is not binding on us until we have accepted your donation. This means that if an appeal is shown on our sites but is not available or is incorrectly priced or otherwise incorrectly described or if we are unable to arrange its distribution, we will put your donation towards a similar appeal.

Shortly after we receive your donation, we will acknowledge it by email, detailing the appeals you have donated towards. This email is issued automatically.

Acceptance of your donation for an appeal and completion of the contract between you and us will take place when we receive the full amount of the appeal into our bank account.

We accept Visa Debit card, Switch, Mastercard and Visa card. We cannot accept payment by cheque for donation made via the Internet.

If we cannot use your donations in the appeal you requested. Due to the appeal being unavailable we will put your donation towards suitable substitute.

If we receive more donations than our target set for any campaign or appeal or project. Any extra donations we receive will be put towards similar projects and appeals.

If we do not raise enough funds for a particular appeal, which you have donated to, the management will use their discretion to either add funds from the general donations to complete that appeal or move the donations from the insufficient fund to another similar fund.

We also collect and correctly apply donations by Islamic Quick Links, like Fidya, Kaffarah, Zakat, Aqeeqah, these are restricted by Shariah Criteria, in which the management will select the country based on overall considerations.

If you want to cancel your donation before it is used for your requested appeal or project, please contact our team by email, telephone or post – see Contact us for our details. If the order has not been made to distribute the aid, then we will honour your cancelation. If your donations have been used we offer no refund and no cancellation.

In Kind Donations

In kind donations the likes of clothes, shoes, bags and belts will be collected via our container campaigns. Crisis Aid has a policy of retaining 10% of the in-kind donations to recycle in order to cover running costs and freight costs. Our container campaigns have a start date and finish a date, any in kind donations we receive after the finish date will be either sold on, recycled or sent on the next available container at the discretion of management.

Complaints Procedure

Crisis Aid strives to provide a high standard of service for all its donors, volunteers, helpers, and supporters. We believe that we are but a stepping-stone to enable your donations reaches the poor and needy around the world. The main driver of this charitable work is you. Thus, we serve the public and take our responsibility seriously. However, though we strive to minimize them, we will make mistakes, as is the nature of mankind. We need you to aid us, advise us and help us correct them in order to provide a better service for all.

You may contact us on [email protected] to register your concerns or complaints.

If you make a complaint within one month of an incident occurring then we will endeavour to respond and give you a reply within 14 days. If the matter requires more time we will write to you and let you know. We aim to solve all complaints and disputes within 30 days.

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