Kashmir Food Parcels

There are many poor and needy people in all parts of Kashmir. Some do not have the ability to give their children an education or even bring one meal to the table for their families. Though they may live amongst the rich and middle class, they suffer hunger like many in Sindh provinces and other countries where poverty is rife.

Many of the poor also reside in the mountainous regions and close to Indian occupied Kashmir, labouring daily for a wage which does not bring a well balanced, nutritional diet to the family.

Crisis aid is on the ground providing much needed food for these destitute people. Join us in feeding them by purchasing food parcels which we will distribute on your behalf. Purchase as many food parcels as possible to feed a family of six for one month. Our food parcels contain the staple diet and requirements of the local people.

Each food parcel contains the following: 20kg rice, 20kg flour, 5 kg oil, 5 kg sugar, Dates 1kg, 1 kg tea, 9 kg mix of lentils and kidney beans, 1 bag salt, 1 pack of soap/sanitary towels

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Terms

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We also collect and correctly apply donations by Islamic categories, like Fidya, Kaffarah, Zakat, Aqeeqah, these are restricted by Shariah Criteria, in which the management will select the country based on overall considerations.

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In Kind Donations

In kind donations the likes of clothes, shoes, bags and belts will be collected via our container campaigns. Crisis Aid has a policy of retaining 10% of the in-kind donations to recycle in order to cover running costs and freight costs. Our container campaigns have a start date and finish a date, any in kind donations we receive after the finish date will be either sold on, recycled or sent on the next available container at the discretion of management.

Complaints Procedure

Crisis Aid strives to provide a high standard of service for all its donors, volunteers, helpers, and supporters. We believe that we are but a stepping-stone to enable your donations reaches the poor and needy around the world. The main driver of this charitable work is you. Thus, we serve the public and take our responsibility seriously. However, though we strive to minimize them, we will make mistakes, as is the nature of mankind. We need you to aid us, advise us and help us correct them in order to provide a better service for all.

You may contact us on [email protected] to register your concerns or complaints.

If you make a complaint within one month of an incident occurring then we will endeavour to respond and give you a reply within 14 days. If the matter requires more time we will write to you and let you know. We aim to solve all complaints and disputes within 30 days.

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