About Us

Crisis Aid is a registered charity in England and Wales

Transforming Lives with Compassion

At Crisis Aid, we are more than just a registered charity; we are a beacon of hope, compassion, and transformation. Established in 2005 in response to the devastating earthquake in northern Pakistan, Crisis Aid has evolved into a passionate group of sincere and caring humanitarians, committed to alleviating the suffering of the world's less fortunate.

Our Inspirational Journey

The seeds of Crisis Aid were sown in the aftermath of the 2005 earthquake, where a group of friends from Luton, England, came together to make a difference. Witnessing the plight of those affected, our founders initiated a community organization that would soon become a symbol of hope. Volunteers from Luton ventured to Northern Pakistan, delivering emergency supplies to the injured and displaced, marking the birth of Crisis Aid.

Responding to Global Crises

After a brief hiatus, Crisis Aid reemerged in 2013 in response to the heart-wrenching images of suffering from Syria's conflict. Keep Syria Warm, a nationwide appeal, was launched, providing clothing and blankets to families enduring the harsh winter. Since becoming a registered charity in 2014, Crisis Aid has extended its reach to assist victims of the Yemeni civil war and the Myanmar genocide of Rohingya Muslims.

Maximising Impact

Crisis Aid operates with utmost financial stewardship, ensuring that your donations create a meaningful impact. With four dedicated full-time employees overseeing revenue generation and expenditure tracking, our administrative costs are covered through various channels, allowing a remarkable 90p of every pound donated to directly support the appeals you select.

Our Donation Policy

At Crisis Aid, we understand the importance of transparency when it comes to your generous contributions. We want you to have a clear understanding of how your donations are utilised, ensuring that every penny contributes to making a meaningful impact on the lives of those in need.

Financial Stewardship

Crisis Aid operates with meticulous financial stewardship, guided by the principle that every donation deserves to be maximised for the greater good. With four dedicated full-time employees overseeing revenue generation and expenditure tracking, our commitment to financial responsibility is unwavering.

A Transparent Breakdown

To maintain our offices and warehouse – the backbone of our daily operations – we rely on the support of corporate donors, standing orders, and gift aid income. While these sources cover a significant portion of our operating costs, it is not sufficient to sustain our critical work fully. As a result, we allocate 6p of every pound donated to cover support and operating costs, ensuring the continued functionality of our essential infrastructure.

Delivering Impact

We recognise the paramount importance of channeling the majority of your donations directly to the beneficiaries. Therefore, 4p of every pound is dedicated to the efficient and effective distribution of your contributions, reaching those who need it most.

Where Your Money Goes

Rest assured, a remarkable 90p of every pound donated goes directly to the appeals you select. We believe in empowering you to make a tangible impact, and we strive to minimize administrative costs to ensure your generosity creates a lasting difference.

Administrative Costs Covered Responsibly

The administrative costs of Crisis Aid are covered by:

Any remaining funds are diligently redirected towards our ongoing appeals, ensuring that no contribution goes unutilised in our mission to alleviate suffering and bring hope to those in crisis.

Your trust and generosity empower us to transform lives. Thank you for being a crucial part of the Crisis Aid family. Together, we make a difference that resonates far beyond the immediate moment.

Accountability

Our commitment to accountability extends beyond borders. We are first and foremost accountable to Allah, our Lord of the Worlds, following the teachings of the noble Qur’an and the sunnah of the Prophet (PBUH). Furthermore, we uphold accountability to the UK Charity Commission, donors, and trustees, our valued stakeholders. We continuously strive to enhance accountability, information sharing, and evaluation, ensuring that every action aligns with our mission and vision.

At Crisis Aid, we invite you to join us in creating a world where compassion triumphs over crisis. Together, we can transform lives and build a future filled with hope and dignity for all.

Sisters of Crisis Aid

Crisis Aid, a UK-based charity, emphasises the vital role of women in its humanitarian efforts. Their female-led team is deeply involved in all aspects of the organisation, from fundraising to on-the-ground support for victims of poverty and disasters. They encourage women to volunteer, offering opportunities to make a tangible difference, build confidence, and advance skills within a supportive community. The organisation provides a platform for women to lead and participate in innovative initiatives, fostering a network of empowered women dedicated to global humanitarian causes.

Sekou Joof Saine
Sekou Joof Saine 4 months ago
★★★★★
They re very friendly people and hard working 💪 thanks guys may Allah bless you all
maryam
maryam 2 weeks ago
★★★★★
A charity I trust. They always provide evidence within six months of your sadaqah jariah and are always happy to communicate
Tiffy Hocheimy
Tiffy Hocheimy 4 months ago
★★★★★
this page can be trusted, feedback of pictures in a couple of weeks. Very good
Nas B
Nas B 3 months ago
★★★★★
Jzk for the excellent and reliable service. They were punctual and kept us up to date with the development of the well and sent us pictures and videos once completed. May Allah reward everyone involved, and accept it from us. Ameen 🤲
Sohail Sayed
Sohail Sayed 5 months ago
★★★★★
I appreciate the transparency of this charity. Their optional admin fee is very reasonable, and they go the extra mile by providing pictures of the beneficiaries, allowing you to see exactly where your sadaqah has been used. Everything is done efficiently within a short time frame. I’ve never experienced this level of service and transparency before. Allahumma barik.
Usman Mughal
Usman Mughal 4 months ago
★★★★★
First time using their services for Akikah. I was worried BUT they are legitimate. Got email with photos & video of Akikah. The brothers were happy to pick up my numerous calls and answer my queries. JazakAllah khair
suz
suz 2 years ago
★★★★★
Great Charity, we donated for a water pump. The organisation sent pictures and video of the completed water pump being used. It made me extremely happy seeing little children drinking clean water. Alhumdulilah
Colin Bell
Colin Bell 2 years ago
★★★★★
We decided to donate a well. In Chad. It's north-east of Nigeria, in desert/scrubland. After that....nothing! Not a squeak! Chad is a demanding place, so we were expecting some difficulties. 9 months later, up pops an email, and THERE SHE IS! A beautiful well in a poor community of some 150 families, and they have clean water! Wonderful. So uplifting. We're very pleased. The well looks well constructed (pun intended), very solid, doesn't require electricity (a good thing when you're on the edge of survival), and the water looks fresh and clean. The area and people remind me of my time in Nigeria, before independence, and some good memories. So thank you very much, Crisis Aid, and your team out there. May you all receive your reward for such beautiful work.
Faheem 89
Faheem 89 4 months ago
★★★★★
Made a donation, was told will be completed in 6 months but they done it in a month! One of the best muslim charities I have found.
Asiyah Khan
Asiyah Khan Edited 3 months ago
★★★★★
JazakhAllahukhair for sending me a report. It is reassuring and creates a sense of trust when us as donors actually see where our donation has gone and it makes it feel even more rewarding SubhanaAllah Alhamdullilah. The report and pictures were easy to access and were of good quality. They were also easy to download and save. There were also a range of photos taken as well as a video which was kind to do. I appreciate all the hard work of this charity that I enjoy donating to Alhamdullilah. Thank you.
call - Crisis Aid

+44 333 305 5000

Weekdays from 10:00 AM to 4:00 PM

email - Crisis Aid

[email protected]

Contact us via email for any enquiries

location - Crisis Aid

Address

Unit 21 Ribocon Way, Luton, LU4 9UR