About Us

Crisis Aid is a registered charity in England and Wales

Our Sponsors

Transforming Lives with Compassion

At Crisis Aid, we are more than just a registered charity; we are a beacon of hope, compassion, and transformation. Established in 2005 in response to the devastating earthquake in northern Pakistan, Crisis Aid has evolved into a passionate group of sincere and caring humanitarians, committed to alleviating the suffering of the world's less fortunate.

Our Inspirational Journey

The seeds of Crisis Aid were sown in the aftermath of the 2005 earthquake, where a group of friends from Luton, England, came together to make a difference. Witnessing the plight of those affected, our founders initiated a community organization that would soon become a symbol of hope. Volunteers from Luton ventured to Northern Pakistan, delivering emergency supplies to the injured and displaced, marking the birth of Crisis Aid.

Responding to Global Crises

After a brief hiatus, Crisis Aid reemerged in 2013 in response to the heart-wrenching images of suffering from Syria's conflict. Keep Syria Warm, a nationwide appeal, was launched, providing clothing and blankets to families enduring the harsh winter. Since becoming a registered charity in 2014, Crisis Aid has extended its reach to assist victims of the Yemeni civil war and the Myanmar genocide of Rohingya Muslims.

Maximising Impact

Crisis Aid operates with utmost financial stewardship, ensuring that your donations create a meaningful impact. With four dedicated full-time employees overseeing revenue generation and expenditure tracking, our administrative costs are covered through various channels, allowing a remarkable 90p of every pound donated to directly support the appeals you select.

Our Donation Policy

At Crisis Aid, we understand the importance of transparency when it comes to your generous contributions. We want you to have a clear understanding of how your donations are utilised, ensuring that every penny contributes to making a meaningful impact on the lives of those in need.

Financial Stewardship

Crisis Aid operates with meticulous financial stewardship, guided by the principle that every donation deserves to be maximised for the greater good. With four dedicated full-time employees overseeing revenue generation and expenditure tracking, our commitment to financial responsibility is unwavering.

A Transparent Breakdown

To maintain our offices and warehouse – the backbone of our daily operations – we rely on the support of corporate donors, standing orders, and gift aid income. While these sources cover a significant portion of our operating costs, it is not sufficient to sustain our critical work fully. As a result, we allocate 6p of every pound donated to cover support and operating costs, ensuring the continued functionality of our essential infrastructure.

Delivering Impact

We recognise the paramount importance of channeling the majority of your donations directly to the beneficiaries. Therefore, 4p of every pound is dedicated to the efficient and effective distribution of your contributions, reaching those who need it most.

Where Your Money Goes

Rest assured, a remarkable 90p of every pound donated goes directly to the appeals you select. We believe in empowering you to make a tangible impact, and we strive to minimize administrative costs to ensure your generosity creates a lasting difference.

Administrative Costs Covered Responsibly

The administrative costs of Crisis Aid are covered by:

Any remaining funds are diligently redirected towards our ongoing appeals, ensuring that no contribution goes unutilised in our mission to alleviate suffering and bring hope to those in crisis.

Your trust and generosity empower us to transform lives. Thank you for being a crucial part of the Crisis Aid family. Together, we make a difference that resonates far beyond the immediate moment.


Our commitment to accountability extends beyond borders. We are first and foremost accountable to Allah, our Lord of the Worlds, following the teachings of the noble Qur’an and the sunnah of the Prophet (PBUH). Furthermore, we uphold accountability to the UK Charity Commission, donors, and trustees, our valued stakeholders. We continuously strive to enhance accountability, information sharing, and evaluation, ensuring that every action aligns with our mission and vision.

At Crisis Aid, we invite you to join us in creating a world where compassion triumphs over crisis. Together, we can transform lives and build a future filled with hope and dignity for all.

Need Help?

Opening Hours


9 am – 5 pm


9 am – 5 pm


9 am – 5 pm


9 am – 5 pm


9 am – 5 pm





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